Privacy Policy

PRIVACY POLICY

Inedsys.com

Effective Date: March 25, 2026

Inedsys Inc. (“Inedsys” "we," "us," or "our") operates the website and SaaS platform available at Inedsys.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our Service — including our webinar and content platform, InedAI assistant, newsletter, and email communications — and the choices you have regarding that information.

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide Directly

• Account registration data: name, email address, username, and password.
• Billing and payment information: billing name, address, and payment method details (processed by Stripe; we do not store full card numbers).
• Profile information: job title, company name, and other optional fields you choose to complete.
• Newsletter and email preferences: your subscription status and communication preferences.
• Communications: messages, support tickets, and feedback you send to us.

1.2 Information Collected Automatically

• Log and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
• Device information: hardware model, device identifiers, and network information.
• Cookies and tracking technologies: see Section 5 for details.
• Email engagement data: whether you open, click, or unsubscribe from our emails (collected via standard email tracking pixels).
• Performance and diagnostic data: crash reports and error logs to improve platform stability.

1.3 InedAI Query Data

When you use the InedAI assistant, Inedsys stores the text of questions you submit. This data is collected and retained in a manner that is not linked to your identity. We do not associate stored questions with your user account, name, email address, or other directly identifiable information. Stored questions are used solely to improve the quality and accuracy of InedAI responses over time.

DISCLOSURE: InedAI is a generative artificial intelligence bot, not a human healthcare provider or customer support representative. By interacting with InedAI, you acknowledge you are communicating with an automated system. Because we utilize automated scrubbing mechanisms to dissociate queries from user identities prior to using them for model training, we cannot retrieve or delete specific prompts upon request. InedAI is not used to make decisions that produce legal or similarly significant effects concerning users.

Because InedAI questions are stored anonymously, we are unable to retrieve, identify, or delete a specific question on your behalf after submission because this data is anonymized and not linked to identifiable users, we are unable to associate specific stored queries with an individual user for purposes of retrieval or deletion requests. You should not include your name, contact information, personal health details, or other sensitive personal information in questions submitted to InedAI.

1.4 Information from Third Parties

• Single sign-on (SSO): if you log in using Google, Microsoft, or another SSO provider, we receive profile data (name, email, profile picture) as permitted by that provider.
• Integration partners: data from third-party tools you connect to our Service, limited to what is necessary to provide the integration.
• Payment processor: Stripe provides us with transaction confirmations, last four digits of payment method, and billing details necessary to manage your subscription.

1.5 Webinar and Live Event Participation Data

When you join a live webinar, panel discussion, or other event hosted on the Inedsys platform, we may collect the following information in connection with your participation:

• Your registered name and account information, which may be displayed to other attendees and visible in the recording;
• Audio of your spoken contributions, including questions and comments made during the session, if you use your microphone;
• Video of your appearance if you enable your camera during the session;
• Text-based questions or comments submitted through the Q&A or chat features;
• Attendance metadata, such as the time you joined and left the session, to support session management and technical troubleshooting.

By creating an account and joining any live event on our platform, you consent to this data collection and to the recording, editing, and publication of session content as described in Section 2.4 below.

1.6 Protected Health Information (HIPAA)

Inedsys provides an educational platform and is not a "Covered Entity" or a "Business Associate" as defined by the Health Insurance Portability and Accountability Act (HIPAA). We do not intentionally collect or process Protected Health Information (PHI). Users, attendees, and presenting physicians are strictly prohibited from uploading, discussing, or submitting any patient PHI to the Service or InedAI. Any clinical or patient case data discussed on the platform must be fully de-identified in accordance with the HIPAA Privacy Rule's Safe Harbor standard (45 CFR § 164.514(b)) prior to submission.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing and Improving the Service

• Create and manage your account.
• Deliver the features and functionality you request, including Premium content access.
• Process transactions and send related notifications.
• Monitor and analyze usage to improve performance and user experience.
• Develop new features and services, including improvements to InedAI.

2.2 Email Communications and Newsletter

• Send transactional emails: account confirmation, password resets, billing receipts, and security alerts.
• Send our newsletter with platform updates, featured physician content, and community news.
• Send webinar reminders for upcoming live events and notifications about newly published content.
• Send promotional emails about membership plans, special offers, and platform updates, where you have opted in.

You may opt out of marketing and newsletter emails at any time using the unsubscribe link in any email or by contacting us at contact@inedsys.com. You cannot opt out of transactional emails necessary to administer your account.

2.3 InedAI Improvement

Anonymized InedAI query data is used to train, fine-tune, and improve the accuracy and relevance of AI-generated responses. This data is used only for this purpose and is not associated with your identity.

2.4 Webinar Recordings, Live Events, and InedCast

Inedsys records live webinars, panel discussions, and Q&A sessions for educational publication. We use participation data collected under Section 1.5 for the following purposes:

• Publishing long-form session recordings on the Inedsys website and YouTube channel for registered and public viewers;
• Producing InedCast, our podcast and audio series, which may feature excerpts from webinar sessions, including audience questions, panelist responses, and Q&A discussions;
• Distributing InedCast episodes on major podcast platforms (e.g., Apple Podcasts, Spotify, Google Podcasts, Amazon Music);
• Creating promotional short-form clips as described in Section 2 and the Terms of Service.

Questions submitted during sessions may be included in published recordings and InedCast episodes. If you submit a text question and indicate “anonymous,” Inedsys will make reasonable efforts to omit your name from the published version; however, we cannot guarantee anonymity for audio or video contributions. If you do not wish to appear in published content, you should not enable your microphone or camera during live sessions.

2.5 Security and Fraud Prevention

• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Protect the security and integrity of our Service.
• Enforce our Terms of Service.

2.6 Legal and Compliance

• Comply with applicable laws and regulations.
• Respond to lawful requests from public authorities.
• Establish, exercise, or defend legal claims.

2.7 Aggregate and De-identified Data

We may aggregate or de-identify personal information so that it can no longer reasonably identify you. We may use and share such data for any lawful business purpose without restriction.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with vendors and third-party service providers who perform services on our behalf, such as:

• Cloud hosting and infrastructure providers.
• Stripe (payment processing).
• Email service providers and newsletter platforms.
• Analytics and monitoring services.
• Customer support software.
• AI model and infrastructure providers supporting InedAI, who may process limited or anonymized data solely to provide AI functionality and are contractually restricted from using such data for their own independent purposes.
• Social media platforms (LinkedIn, YouTube, X (formerly Twitter), Instagram, TikTok) on which we distribute content and promotional Clips. Your interactions with content on those platforms are subject to their own privacy policies.

These providers are contractually obligated to use information only as directed by us and in accordance with this Privacy Policy.

3.2 Business Transfers

If we are involved in a merger, acquisition, reorganization, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on our Service.

3.3 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of Inedsys, our users, or the public.

3.4 With Your Consent

We may share information for other purposes with your prior consent or at your direction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

When you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.

Anonymized InedAI query data does not contain personally identifiable information and is retained indefinitely for AI model improvement purposes. Because this data is not linked to your identity, account closure does not affect the retention of anonymized query data.

Email engagement data (open rates, click data) is retained for as long as your email subscription is active and for a reasonable period thereafter for analytics purposes. Your information may be processed and stored in the United States and other jurisdictions where our service providers operate. These jurisdictions may have data protection laws that differ from those in your location.

5. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to collect information automatically as you interact with our Service, including standard email tracking pixels used in our newsletter and email communications.

5.1 Types of Cookies We Use

Essential cookies: Required for the Service to function (e.g., session management, authentication). These cannot be disabled.

Performance cookies: Help us understand how users interact with our Service (e.g., pages visited, errors encountered).

Functionality cookies: Remember your preferences and settings to provide a personalized experience.

Analytics cookies: Used to analyze aggregated usage patterns to improve our Service.

5.2 Email Tracking

Our newsletter and marketing emails may include a tracking pixel—a small invisible image—that allows us to detect whether an email was opened, your IP address, and whether links were clicked. This helps us understand engagement and improve our communications. By subscribing to our emails, you consent to this tracking. You can disable email tracking at any time by setting your email client to 'block remote images' or by unsubscribing from our mailing list via the link at the bottom of our emails.

5.3 Your Choices

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies; however, doing so may affect the functionality of our Service.

5.4 Do Not Track Signals

Some web browsers offer a “Do Not Track” (DNT) signal that you can enable to indicate your preference not to be tracked across websites. Because there is currently no consistent industry standard for recognizing or honoring DNT signals, our Service does not respond to DNT signals.

6. Data Security

We implement industry-standard technical, administrative, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit (TLS) and at rest (AES-256).
• Role-based access controls and least-privilege principles.
• Regular security assessments and vulnerability testing.
• Incident response procedures.

No method of data transmission or storage is 100% secure. If you believe your account has been compromised, please contact us immediately at contact@inedsys.com.

7. Your Privacy Rights

Depending on where you reside, you may have the following rights regarding your personal information:

7.1 General Rights (All Users)

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal limitations.
• Portability: Request your information in a structured, machine-readable format.
• Opt-out of marketing: Unsubscribe from marketing and newsletter emails at any time.

7.2 California Residents — CCPA / CPRA Rights

If you are a California resident, you have additional rights under the CCPA and CPRA:

• Right to Know: Know the categories and specific pieces of personal information we collect, the sources, the business purposes, and the third parties with whom we share it.
• Right to Delete: Request deletion of personal information we collected from you, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: We do not sell or share personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information beyond what is necessary to provide the Service.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
• We do not knowingly sell or share the personal information of individuals under 16 years of age.

How to Submit a Request: Email us at contact@inedsys.com with the subject line 'California Privacy Rights Request.' We will respond within 45 days. We will verify your request by matching the email address used to submit the request with the email address associated with your active account.

Note: InedAI query data is stored in an anonymized format that is not linked to your identity. Because we cannot identify which stored questions are yours, we are unable to retrieve or delete specific InedAI queries on a per-user basis.

8. Children’s Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us at contact@inedsys.com and we will promptly delete it.

9. Links to Third-Party Sites

Our Service contains links to, and integrates with, social media and third-party platforms including YouTube, LinkedIn, X (formerly Twitter), Instagram, TikTok, and major podcast platforms (e.g., Apple Podcasts, Spotify, Google Podcasts, Amazon Music). We post content, promotional clips, and InedCast episodes on these platforms. This Privacy Policy does not apply to those third parties. We have no control over and assume no responsibility for the content, privacy policies, or data practices of any third-party platform. We encourage you to review the privacy policies of each platform independently; links to the relevant policies are provided in Sections 2.4 and 2.5 of this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (to the address associated with your account) or by posting a prominent notice on our Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: INEDSYS INC.

Email (all privacy inquiries): contact@inedsys.com

Mailing Address: Diversified Corporate Services Int'l, Inc., 508 Main Street, Wilmington, Delaware, 19804 USA

Website: Inedsys.com

We aim to respond to all privacy-related inquiries within 30 days.